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Corporate Data

PRAGMA SRL

Via Leopoldo Cicognara,2 20129 (MILANO) P.IVA : 10073090960

Relax Hotel Aquaviva – Localita' Acquaviva – 53031 Casole d'Elsa (Siena) 
Ph. +39 0577 1489025 – fax +39 0577 1489039 
email: aquaviva@hotel-aquaviva.it

 

FAQ

How can I book using your web site? 

Booking is easy, insert you arrival and departure on the booking form, indicate the number of people and check the price, next: 
· pick your chosen the room type and price. 
· Chose the extras (half board, full board) you require, if you children are travelling with you (and they are under 17 years old) reconfirm the number of persons. 
· Complete the form with your personal information, as guarantee your credit cards details (full name, number and expiry date) Cancellation charges are listed below. 
· You have now reached the end of the booking procedure, you will receive an e-mail confirming your booking and a booking number which should be used in all further communication with the hotel should you need to modify or cancel your booking. 

Why do I need to give my credit card details? 

Your credit card details are required only as guarantee for your booking. The hotel does not ask for a booking deposit before your arrival. 

What are the cancellation charges? 

Up to the 10th day before arrival: No charge 
From the 10th to the 5th day before arrival: 10% of the total costs 
From the 5th day to 6pm on the arrival date: 20% of the total costs 
Day of arrival or no-show: cost of one night 

For further information you mat require please contact the hotel directly: 
 

Indirizzo: 53031 Casole d'Elsa (Siena)

Tel. +39 0577.1489025

Fax: +39 0577.1489039

E-mail: aquaviva@hotel-aquaviva.it

Contacts

Strada Barco n.1 - 42027 Montecchio Emilia ( RE )

PRAGMA SRL 

Sede Legale : Via Leopoldo Cicognara,2 - 20129- MILANO

Sede Operativa : Via   Traversa Fiorentina , 6 - 59100 - PRATO

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